Shipping policy
Last Updated: August 14, 2026
Thank you for shopping with Amen Collective. We’re grateful to be part of your journey and appreciate your support of our brand. Please review our shipping information below before placing your order.
Order Processing
Orders are typically processed within 2–5 business days after your order is placed.
Business days are Monday through Friday, excluding holidays. Processing times may be longer during new collection launches, sales, holidays, or periods of high order volume.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Please note that processing time is separate from shipping/transit time.
Shipping Rates & Delivery
Shipping rates and available delivery options are calculated and displayed at checkout based on your order and shipping destination.
Estimated delivery times shown at checkout begin after your order has been processed and transferred to the shipping carrier.
Carrier delays, severe weather, holidays, and other circumstances outside of Amen Collective’s control may affect delivery times. Delivery dates provided by shipping carriers are estimates and are not guaranteed unless otherwise stated.
Free Shipping Promotions
From time to time, Amen Collective may offer free shipping promotions or free shipping on orders meeting a specified purchase amount.
Any applicable free shipping offer will be displayed on our website or automatically reflected at checkout. Promotional shipping offers may be subject to additional terms or exclusions.
Order Tracking
Once your order ships, tracking information will be sent to the email address provided during checkout.
Please allow time for the carrier to scan your package and update its tracking information after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the address before the order ships, but changes cannot be guaranteed once an order has entered processing or has been transferred to the carrier.
Amen Collective is not responsible for packages delivered to an incorrect address provided by the customer.
If a package is returned to us because of an incomplete or incorrect address, additional shipping charges may apply to have the order reshipped.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.
If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.
If your package appears to be lost in transit, please contact us so we can help you determine the appropriate next steps with the shipping carrier.
If tracking shows that an order was successfully delivered but you cannot locate it, we recommend checking around the delivery location, with household members or neighbors, and contacting the shipping carrier.
Amen Collective is not responsible for packages that are lost or stolen after confirmed delivery. However, we encourage you to contact us if you experience an issue so we can assist where reasonably possible.
Damaged or Incorrect Orders
We want you to love what you receive.
If your order arrives damaged, defective, or you receive an incorrect item, please contact us promptly after delivery and include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging, when applicable
We will review the issue and work with you toward an appropriate resolution.
Multiple Shipments
In some cases, items within the same order may be shipped separately. If your order is divided into multiple shipments, you may receive separate tracking information for each package.
International Shipping
International shipping availability, rates, and delivery options, when offered, will be displayed at checkout.
International customers are responsible for any applicable customs duties, import taxes, tariffs, or other fees imposed by the destination country unless otherwise stated at checkout.
International delivery times may vary due to customs processing and other circumstances outside of Amen Collective’s control.
Questions About Your Order
If you have questions or concerns regarding the shipment of your order, please contact Amen Collective Customer Support and include your order number so we can better assist you.
We appreciate every order and every person who chooses to wear Amen Collective.
Faith looks good on you.
Amen Collective